Sophos Global Support ServicesSupporting your investment in Sophos
At Sophos, our support services have the same priority as our technological innovations. To us, support is not just about providing updates or helping with installations. It is about sharing our expertise to give you the very best protection.
Our in-house team of experts is trained in both Sophos solutions and third-party technologies.
Whenever you contact Sophos
Global Support Services you will be speaking to a fully trained Sophos employee – not a call taker based in an overseas call centre.
Technical Support
Provides three levels of service, Standard, Premium and Platinum.
Professional Services
Delivers best practice in implementing, upgrading and configuring our solutions.
Technical Training
Educates you in how to maintain the highest levels of security across your organization.
Key benefits
- Operates 24/7 from a network of offices around the world
- Delivers help in your local language
- Provides help by phone, web, email or visits you onsite
- Connects you directly to in-house Sophos experts
- Provides one support phone number for all queries
